NEW - REDUCED P&P RATES - ON ALL STANDARD DELIVERIES.
We have reduced delivery charges for all standard deliveries, so that the cost of buying quality uniforms is even lower. You now pay £2.99 (upto 1/2KG) onwards for P&P.
Offer available for limited time only.!!!!! (valid from 05/08/2010) 

  
Delivery Terms

No matter which shipping method you opt for, delivery timescales are from date of shipment from us and not date of order placement.

Please Note
Although we try and despatch goods within 1-2 working day, it may not be possible to do so in all occasions. For this reason, when opting for Next Day Delivery, please note that we might need 2 working days from your order date to despatch goods. In order to avoid disappointment, please contact our Sales Line number or e-mail us and we will be able to guide you on your expected delivery date.

We may in certain circumstances (see below) use Initial Citilink to deliver packages i.e. where weight is an issue. If you only want Royal Mail to deliver your packages please e-mail us (despatch@schooluniform247.co.uk) with your order number stating this. Where the customer has opted for Citilink delivery, we will need to confirm with customers before despatch, as it is a signed for delivery. 

We offer 2 main delivery options:

I) ROYAL MAIL TRACKED SERVICE
The most cost effective delivery method sent is Royal Mail TRACKED, normally for smaller lightweight packages. Please note that although a signature is not required to confirm receipt. However, parcels can be tracked through the Royal Mail system. Royal Mail state that they "aim to deliver Tracked parcels on a '1-3 day basis' but do not guarantee delivery times. If you select this delivery method and you miss your required date, then we are sorry but we will not be held responsible.

• Normal Fixed price from £2.99 per order, depending on weight of the package (see below).
• Delivery times not guaranteed with no claim for loss until after 14 working days from posting.
• Maximum £39.00 Insurance for loss or damage (please ensure you are happy with this level of compensation when placing your order)
• Delivery days Monday to Saturday
• Typically allow 1 to 5 working days for delivery
• Will need to collect from Post Office if no-one in at delivery time
• Item will be returned to us if not collected from Post Office within 5 days
• On-line tracking available from Royal Mail website 
• 100% UK coverage
• Fixed Price: (i) £2.99 - upto 500g (ii) £3.49 – upto 750g, (ii) £3.99 – upto 1000g, (iii) £4.49 – upto 1500g, (iv) from 1500g –  we may use Initial Citilink - from £4.99.

II) ROYAL MAIL SPECIAL DELIVERY
Royal Mail Special Delivery gives the comfort and security that your order, once dispatched will be received the next working day before 13.00 hours.

• £5.99 per order (upto a weight of 500 grams)
• £6.99 per order (between a weight of 500 grams to 1KG)
• £8.99 per order (between a weight of 1KG to 2KG)
• Money Back Guarantee for late delivery
• Maximum 2KG in weight (>2KG we will use Initial Citilink)
• Next working day delivery guarantee (before 13.00), from despatch date 
• Saturday deliveries to Residential Addresses are possible
• Will need to collect from Post Office if no-one in at delivery time
• Item will be returned to us if not collected from Post Office within 7 days
• On-line tracking available from Royal Mail website 
• Maximum £500.00 Insurance for loss or damage
• 100% UK coverage (some remote areas - 2 days guarentee)

The following conditions apply to the above options:
A. Delivery Service Upgrades
Should the weight of any UK Tracked or UK Special Delivery consignment be in excess of 1KG in weight, we reserve the right to use a National Courier. The delivery charge will not be any greater than that explained (see I and II) above. The only exception is where the weight of the package exceeds 5KG, whereby we will contact you to inform you of the rate.
B. Loss, Delay & Damaged Goods
Although SchoolUniform247.co.uk are responsible for shipping and making any claim for compensation for loss or delay on your behalf, any claim will be limited to the maximum compensation allowed by the shipping method you choose. In respect of any shipment, all goods leave us in appropriate packing material and in a non-damaged state. SchoolUniform247.co.uk themselves will not accept liability for any claim for non delivery of goods or items deemed Broken in Transit, though depending on the circumstances, we may, at our sole discretion, claim compensation or replace goods where applicable via the appropriate carrier on your behalf.
C. Required Date
We invite you to place a "Required By" date at checkout and we will make every reasonable effort to accommodate this requirement. However, we advise that we will not be bound by this date. Should an order be shipped and arrive after your Required By date with no previous notification of Cancellation, our Returns Policy will apply.
D. Re-Delivery Costs
Schoolunform247.co.uk will charge customers for re-sending parcels sent back to us due to failed deliveries (where attempt(s) have been made to deliver). This will normally reflect the cost of sending the parcel (minimum £2.99).

All delivery charges above relate to UK Mainland ( or GB&NI (including BFPO's) where Royal Mail is used). E-mail us for other destination rates.

DELIVERY OUTSIDE UK
Where delivery is made outside UK, any delay caused by Customs will invalidate delivery timescales by carriers. We will not be held responsible for such delays.  Any custom payments due, if any, will be bourne by the customer.